Privacy Policy

01 / Collection

Information We Collect

What we receive depends on how you use the platform. Some details are optional. Information may come directly from you, from your device when you use our services, or from a payment or hosting provider involved in a transaction.

• Account and profile details Information such as your email address, account name, profile settings, and authentication details when you create or manage an account.
• Gameplay and server activity Game session records, multiplayer server settings, connection and diagnostic data, moderation reports, and actions needed to keep hosted servers operating.
• Device and usage data Browser or device type, IP address, approximate region derived from that address, and service interaction data. Our site may use cookies or similar storage to remember settings and support essential functions.
• Payments and communications Transaction details and billing records associated with a purchase, plus the content of messages you send to support or share with us as a studio partner.

02 / Use and safeguards

How Information Is Used

We use information to run the platform and respond when you need help. We limit access to the information needed for each task.

Run accounts, games, and servers

Account details support sign-in and profile settings. Gameplay, connection, and server data help deliver multiplayer sessions, diagnose technical problems, enforce server rules, and protect the service from misuse.

Handle purchases and support

Transaction records help confirm purchases, maintain billing records, and address payment questions. Messages and partner details help us answer requests, coordinate development work, and keep a record of active project communications.

Maintain and protect the platform

Technical and usage data can help us find errors, understand service performance, and investigate suspicious activity. We may share relevant information with service providers who help with hosting, payment processing, or support. They receive information needed for their assigned work.

Retention and security

We keep information for as long as needed for the purposes described here, including account operation, support, security, and recordkeeping. We use administrative and technical safeguards, but no online service can guarantee that every transmission or stored record is fully secure.

03 / Your choices

Your Choices and Contact

You can review and update available account details through your account settings. You may also ask us to access, correct, or delete personal information, or raise a concern about how it is used. Some requests may be limited by legal, security, or recordkeeping requirements.

When you contact us, tell us which account or server is involved and what you want changed. We may ask for information that helps verify your request before taking action.

Cookies can usually be managed in your browser settings. Blocking them may affect account or site features that rely on saved preferences.